Money Back Guarantee Policy for ETHERARC

Welcome to ETHERARC's Money Back Guarantee policy, designed to ensure customer satisfaction and trust in our services. Our policy outlines the conditions and procedures for obtaining a refund. Please read the terms carefully to understand your rights and our commitments.

Eligibility

• Our Money Back Guarantee is applicable to all products and services purchased directly through ETHERARC's official website, etherarc.africa.
• This policy is valid for a period of 30 days from the date of purchase.
• To be eligible for a refund, products must be unused and in the original condition as received.

Exclusions

• The policy does not cover services that have been fully rendered and acknowledged by the customer.
• Customized or personalized products are not eligible for refunds.
• Any promotional items received during the purchase are non-refundable.

Refund Process

1. To initiate a refund, contact our customer support team via email at support@etherarc.africa with your order details and reason for return.
2. Once the return is approved, you will receive a confirmation email with further instructions.
3. Refunds will be processed using the original payment method within 14 business days after approval.
4. In cases of product malfunction or discrepancy, we may require photographic evidence or return of the product for verification.

Contact Information

For any questions or clarifications regarding ETHERARC's Money Back Guarantee policy, please reach out to us:

Address: 123 ETHERARC Crescent, Nairobi, Kenya
Phone: +254 700 123 456
Email: support@etherarc.africa

Thank you for choosing ETHERARC. We are committed to ensuring a seamless experience with our products and services.